Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I haven't used my iPad in a few weeks and tried to turn it
Hello, I haven't used my iPad in a few weeks and tried to turn it on and I have an activation lock on it. ... Interesting thing is that I had it on and was using a cuple of apps and during my email up… read more
Jon
Jon
Bachelors Degree
839 satisfied customers
I received an Apple Receipt email this morning. I contacted
I received an Apple Receipt email this morning. I contacted Apple Support that was listed in the email. i'm afraid that was the wrong thing to do. Soon after the conversation with “Trey,” my iPhone lo… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
It has been locked due to suspicious activity and after
It has been locked due to suspicious activity and after trying for in vain for several days to fix this via email I need HELP! … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
134 satisfied customers
I found this i pad air. it has an activation lock message.
i found this i pad air. it has an activation lock message. how do i erase the lock so i can use the device? … read more
Jon
Jon
Bachelors Degree
839 satisfied customers
I got an email that my apple id was locked because of
I got an email that my apple id was locked because of suspicious activity from Japan … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
Im locked out of my account and there is activity that is
im locked out of my account and there is activity that is not me … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got a message my Apple ID has been locked and I am worried
I got a message my Apple ID has been locked and I am worried because I gave out my information. … read more
Jon
Jon
Bachelors Degree
839 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
Locked out of my iPad. Tried my user name and password but
Locked out of my iPad. Tried my user name and password ***** they show as incorrect. Screen says someone used the Find My iPhone link but I don't have an iPhone. … read more
Cris
Cris
3,450 satisfied customers
I was hacked while visiting Fl, I live in NY, I got a
I was hacked while visiting Fl, I live in NY, I got a message from Apple about strange activity on my acct. thus the acct. was locked and to open it I had to provide personal info including my SS#, wh… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
My ipad was used by a child to I think find their phone. Now
My ipad was used by a child to I think find their phone. Now I am unable to open the ipad. My password will not work … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am trying to buy a song on itunes. However when I sign in
I am trying to buy a song on itunes. However when I sign in it says someone is trying to use my account in pilot point texas. I am from North Dakota … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I had to restore my ipad and now it's saying it is
I had to restore my ipad and now it's saying it is Activation Lock. The attached to the original activation is no longer valid and I don't have the password. … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
I received an email, supposedly from you, saying that my
I received an email, supposedly from you, saying that my Apple ID was locked because someone tried to log in from an unauthorized device yesterday. I did not attempt to log in yesterday. Is this email… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
My IPad 2 has just been updated and restored to factory
My IPad 2 has just been updated and restored to factory setting. No data on the IPad. However the IPad is still associated with an old Apple ID that I deleted years ago. So when I try to enter the new… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I have had four phone calls that my apple account has been
I have had four phone calls that my apple account has been breech. … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,160 satisfied customers
We own a business and just moments ago my phone rang and so
We own a business and just moments ago my phone rang and so did my managers t the same time. He acted very nervous and exited the room . He had access to my Apple ID few days back. Is there any way u … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I am experiencing difficulties checking into Yahoo.com. It
I am experiencing difficulties checking into Yahoo.com. It is not recognising email name or passcodes.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x