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I have an apple watch series 2 that has a broken crystal.

Customer Question
I have an apple...

I have an apple watch series 2 that has a broken crystal. Can you recondition this watch and fix and update it.

Technician's Assistant: What apps were you running right before your Apple Watch crashed?

I bought it used and I have not had it running. According to the seller it did work.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Mac Expert, I'll connect you shortly.

Can I send it back to Apple for a factory recondiiton?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No that it. And how much does it cost.

Submitted: 7 months ago.Category: Mac
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Answered in 12 minutes by:
12/21/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Customer reply replied 7 months ago
I want to send back to factory for reconditioning
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I think it would be best to setup a repair. Please call the number for further assistance. ‭(866)(###) ###-####

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Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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