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Activation lock won't accept my password. When I got the…

Customer Question
Activation lock won't accept...

Activation lock won't accept my password

Technician's Assistant: When did you last change your password ***** Apple ID?

When I got the phone from my son Dylan Brown about a year ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How do I do that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Can he call me on my home phone(###) ###-####

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,276
Experience: IT Engineer for over 15 years
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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