Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I forgot My Apple ID and password. Do not remember. Just…

Customer Question
I forgot My Apple...

I forgot My Apple ID and password

Technician's Assistant: When did you last change your password ***** Apple ID?

Do not remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just connect me so I can reset my ID and [password

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password
Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Ask Your Own Mac Question
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago

Richard

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: IT Engineer for over 15 years

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my password. Many moons ago - cannot remember the
I forgot my password JA: When did you last change your password ***** Apple ID? Customer: Many moons ago - cannot remember the date JA: Did you try resetting through Apple's online account reset tool?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
How do i get my apple password. A iPhone 5 and a ipad. Just
nope just need the password ***** i can down load the printer app… read more
Micky
Micky
Lead Systems Administrator
High School or GED
103 satisfied customers
Nothing. i lost my password and need to reset. Can you help.
Nothing. i lost my password ***** need to reset. Can you help … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Forgot my password. Forgot my password. Using my iPhone and
I cannot get through the maze of steps to change my password … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
I can't remember my Apple ID or password. I don't remember,
I can't remember my Apple ID or password JA: When did you last change your password ***** Apple ID? Customer: I don't remember, maybe two or three months ago. JA: Did you try resetting through Apple's… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I forgot my password to Apple id. A few years ago. I just
I forgot my password ***** Apple id JA: When did you last change your password ***** Apple ID? Customer: A few years ago JA: Did you try resetting through Apple's online account reset tool? Customer: … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
My iPad has an activation lock. Cannot do anything without
My iPad has an activation lock. Cannot do anything without my Apple ID and password. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
103 satisfied customers
I don't know my Ipad pin. 10. It just happened. My son
It just happened. My son cleared off all of his data off the Ipad and know I cannot remember the pin number. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Can you reset my activation password? I forgot it? I don't
can you reset my activation password? I forgot it? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a client that is bedbound and she forgot her password
I have a client that is bedbound and she forgot her password ***** her tablet what what I have to do to get her back up rolling … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
My Apple ID is locked. I didn't. I just tried to sign in
My Apple ID is locked JA: When did you last change your password ***** Apple ID? Customer: I didn't. I just tried to sign in today JA: Did you try resetting through Apple's online account reset tool? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have a new iPad,I need my applied.d& password. Don't
I have a new iPad,I need my applied.d& password JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool?… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
Need a new password for apple ipad. I dont remember. How do
need a new password ***** apple ipad JA: When did you last change your password ***** Apple ID? Customer: I dont remember JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
I forgot my password for my tablet that I used when I anicia
I forgot my password ***** my tablet that I used when I anicia Li set up my tablet … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I know my Apple ID but forgot my password. The last password
I know my Apple ID but forgot my password. The last password ***** remember is Indigo915. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
IPad ask me to do activation lock, I forgot Apple ID n
iPad ask me to do activation lock, I forgot Apple ID n password … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
Locked out forgot password. Don't remember. Yeah they just
Yeah they just called told me to go to Apple com recover … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Apple id password reset, Never, what kind of updates? just
apple id password ***** JA: When did you last reset your Apple ID or password? Customer: Never JA: Have you installed any updates recently? Customer: what kind of updates? JA: Anything else you want t… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x