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Microsoft office outlook and excel and word will not open, i…

Customer Question
Microsoft office outlook and...

Microsoft office outlook and excel and word will not open, i get the message this application will not open correctly with a code Oxc0000142. what must I do to correct ?

Technician's Assistant: When could you last open your Outlook?

Yesterday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: Mac
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Answered in 49 minutes by:
12/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which version of office you are using?

And are you trying to use office on a windows or mac computer? And which version?

Please let me know

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Customer reply replied 8 months ago
Nothing seemed to be happening so I contacted my service provider and he is picking up my computer to sort out the problem. I was under the impression that my effort to contact
you had not gone through.
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago

ok, I am here to assist you, are you still having the issue?

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Customer reply replied 8 months ago
No thank you. As I said it appeared as if there was no response from yourselves so I handed the problem to my service provider .
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago

ok

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