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Trying to get a new password. I phone 5. Trying to get on to…

Customer Question
Trying to get a...

Trying to get a new password

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I phone 5

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Trying to get on to Whats App. Need to reset password

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Will see

Submitted: 7 months ago.Category: Mac
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Answered in 48 minutes by:
12/21/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

May I know if it is your Apple ID password?

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Customer reply replied 7 months ago
Email is***@******.*** If not, then it is***@******.***. I would like to change it to the***@******.***.Password: I would like it to be Larkin18
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

It sounds like you want to change your Apple ID to***@******.*** if it is***@******.*** and also you want to reset the password ***** Larkin18 so in order to do this first we have to reset your Apple ID password ***** then we will login to your Account then we will be able to change your Apple Id.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

I have initiated the password ***** process and An email has been sent to your email address, w•••••@c•••••.com. Follow the directions in the email to reset your password.Please let me know once you reset the password.

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