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I purchased an iPAD yesterday. Got part way thru the setup,
I purchased an iPAD yesterday. Got part way thru the setup, but had to stop. Tried to complete the setup today. The iPAD is locks after entering the pass code. Is there a way to bypass this feature(?), or change the pass code. I have over 40 years experience on large IBM main frames, VAXs and Microsoft PCs. Please help. ***** ***** ***@******.*** … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Lost my iPad, replaced it but cannot figure out how to
Lost my iPad, replaced it but cannot figure out how to access anything and restore the data... … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
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Trying to, ipad mini, Trying to download Libby ap. Will not
Trying to download Libby ap. Will not take thumb print … read more
Jon
Jon
Bachelors Degree
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iPad is disabled. Siri is talking. It's telling me to enter passcode to open but it is not it's not printing the passcode. Tried shutting it all the way down but it doesn't work … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I purchased an I-Pad yesterday. I cant remember my pass code
I purchased an I-Pad yesterday. I cant remember my pass code to get into in. … read more
David
David
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Bachelor's Degree
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Trying to set up a new iPad for elderly lady. About two
Hello. Trying to set up a new iPad for elderly lady. … read more
John T. F.
John T. F.
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Two Decades Field Experience
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I forgot my pass code and was wondering if there was a
I forgot my pass code and was wondering if there was a reboot sequence … read more
TD White
TD White
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Associates
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My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
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Associate Degree
217 satisfied customers
I have a new IPAD. When setting it up I believe I had a
I have a new IPAD. When setting it up I believe I had a choice of using my thumb print or a code to access it. I chose the thumb print. I tried to download and app for Squareup. The screen froze and t… read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I can't get started on my ipad because i didn't remember my
I can't get started on my ipad because i didn't remember my passcode. I got an E-mail from Apple in Vancover, Wash. that said go to apple.com/recovery--now what? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I have an apple ID code but my passcode never seems to work.
I have an apple ID code but my passcode never seems to work. I have a password, many actually as I have tried it multiple times but nothing works. I have what I think is a password ***** my last apple… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I have 1 IPad I have been locked out of since before
I have 1 IPad I have been locked out of since before Christmas because I tried too many times forgot my password. I updated new iPad can't remember code put n did it 2 times afraid will lock 71 yrs ol… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Forgot my pass word for new iPad can't get in. First time
Forgot my pass word for new iPad can't get in JA: When did you last change your password ***** Apple ID? Customer: First time new JA: Did you try resetting through Apple's online account reset tool? C… read more
David
David
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Bachelor's Degree
1,641 satisfied customers
I am locked out of App Store. I can't remember my password
I am locked out of App Store. I can't remember my password ***** passcode for my iPad and can't het it reset. Help I'm 71 years old … read more
Karthik
Karthik
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Bachelor of Engineering
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Suddenly, today, it demands a four digit code to open. What
suddenly, today, it demands a four digit code to open. What number, when did I get it, where do i find it? Passcode needed after restarting … read more
David
David
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Bachelor's Degree
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How do I find my passcode for, no idea, I was locked out and
Tried original pass code for***@******.*** with no result . Vacant I eliminate e mail for [email protected] att.net and just have the Margaret maloney one . Also I don't have thr iCloud app … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I connected my ipad to my imac. I opened itunes and I was
I connected my ipad to my imac. I opened itunes and I was asked if I wanted to update software. When I did this an error came up and I have not been able to do update or restore. My ipad is stuck with… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am trying to synch some down loaded apps with my iPAD, there
I am trying to synch some down loaded apps with my iPAD, there it seems to need a four digit password XXXXX I have lost. To reset the passwords a password XXXXX XXXXX needed... Many thanks for any ide… read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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