Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I babysit and I've set up my mini iPad for them to play
Hi there I babysit and I've set up my mini iPad for them to play games .... one of my kiddos lockedit with a code .. and they can't tell me what he did lol ... I know I used***@******.*** but cannot r… read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I need to change my apple ID. I don't remember, but it has
It is like this. I received an Alexa for my birthday and I'm trying to set it up. I don't remember my password ***** my apple id.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My password is not working and I cannot access my Apple ID
My password ***** ***** working and I cannot access my Apple ID to change credit card details. … read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
After about 4 years of owning my Ipad it is asking for an
after about 4 years of owning my Ipad it is asking for an Activation ID and password ***** the password ***** have written down isn't working. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I got a message on my ipad that a new iPhone, Apple ID and
I got a message on my ipad that a new iPhone, Apple ID and instant messaging (which I don't use) had been set up. Not sure what to do. My iPhone updated last night. … read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
I cannot sign out of iCloud on either of my iPads, The first
The first one is an iPad2 OS 9.3.6. I changed the AppleID a while ago and didn't read that you had to sign out of all your devices. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I have a password for my Apple Id .. but cannot log onto my
I have a password for my Apple Id .. but cannot log onto my Ipad. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Mini pad.. Cant activate this device. Says password an Apple
Mini pad.. JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: cant activate this device JA: How long has this been going on with your computer? What have you tri… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
My iTunes has been 'updating' for several hours and I can't
My iTunes has been 'updating' for several hours and I can't get in to it. … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
Lost my password on iCloud. Lost my password on iCloud.
Lost my password ***** iCloud JA: What exactly are you having trouble accessing? Customer: Lost my password ***** iCloud JA: What's the brand and model of your computer? And the Operating System (OS)?… read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I have 2 iPads. typing on the one that is working for now.
I have 2 iPads. Ian typing on the one that is working for now. The othe won't let me in because the pass word I wrote no longer works since the iPad updated.i record all my pass words in a notebook bu… read more
Justin Johnson
Justin Johnson
Owner
3,462 satisfied customers
Nothing yet and tharts the problem, I have an Ap;p;ID and
I have an Ap;p;ID and downloaded I Tunes, I want to publish my bools as I books … read more
Richard
Richard
Apple Software Engineer
50,911 satisfied customers
My wife updated her iPad and it is asking fir a verification
My wife updated her iPad and it is asking fir a verification code that will be sent to our home phone. No messages have been received and the iPad cannot be used. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
IPhone, Ipad, Icloud not updating on my IPhone SE and my
IPhone, Ipad, Icloud not updating on my IPhone SE and my iPad Air. It seems ever since I updated to the newest iOS software, my phone and iPad do not talk to each other any more? I reboot my phone dai… read more
Justin Johnson
Justin Johnson
Owner
3,462 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
I tried to change the ID on my old iPad so I could give it
I tried to change the ID on my old iPad so I could give it to my wife. The only thing I accomplished was to wipe out my Apple ID. After that, my Apple ID, my email addresses and passwords did not work… read more
Ashik
Ashik
Master's Degree
9,515 satisfied customers
I am trying to access itunes account and it tells me I need
I am trying to access itunes account and it tells me I need to verify the Apple ID. It then sends an e-mail to me and tells me that my Apple ID has been verified... This just keeps happening over and … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x