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I just updated my Mac to OS sierra? and I am struggling with…

Customer Question
I just updated my...

I just updated my Mac to OS sierra? and I am struggling with the passwords etc. part of the problem is that my old e-mail address pops into the email space ...what to do?

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I just finished the upgrade and it wants me to enter and answer security questions..I have had trouble entering correct answers. I am not sure how to get rid of the old email.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes..I am not at all technical :)

Submitted: 7 months ago.Category: Mac
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Answered in 11 hours by:
12/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,264
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this to access your email account or another service on the computer?

Please let me know

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Customer reply replied 7 months ago
E-mail certainly...maybe more. I seem to be ok in facebook, web stuff.
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Can you tell me the part of the email address after the @ symbol with the issue please?

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