How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8555
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have installed Skype on my MacBook Air and don´t seem to

Customer Question

JA: Hello. How can I help?
Customer: I have installed Skype on my MacBook Air and don´t seem to be able to find the dial pad while on a call
JA: What Operating System (OS) are you running on your MacBook Air?
Customer: sorry, I´m not a very technical person can you tell me where I can find that information_
JA: How long has this been going on with your MacBook Air? What have you tried so far?
Customer: Have installed a new version of AdobeFlashPlayer and QuickTimePlayer Plus installed and uninstalled Skype a few times
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No. Thank you
Submitted: 2 months ago.
Category: Mac
Expert:  Josh replied 2 months ago.


I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Customer: replied 2 months ago.
I still need an answer to my question.
Expert:  Josh replied 2 months ago.

Can I connect to your computer to fix the issue?