Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My husband forgot his password and he has waited over a
My husband forgot his password ***** he has waited over a month to get access to it. I think his old phone is tied to his current phone in someway. They maybe sending emails and texts to it. Idk what … read more
Harry
Harry
196 satisfied customers
Apple ID locked and only email associated with account to
Apple ID locked and only email associated with account to reset password ***** ***** so I can't do it. When I tried my birthday which I clearly know, it says does not match account. … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My husband passed away in March. I need help getting into
My husband passed away in March. I need help getting into his phone so I can look up his friends and recover pictures eat. Its asking for his apple ID password ***** I don't have it. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,125 satisfied customers
I would like to change my apple password. Not sure not sure.
not sure not sure. i am getting a new phone and i don't remember the password … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
342 satisfied customers
My son gave me his iphone6. We do not know the pass code. We
My son gave me his iphone6. We do not know the pass code. We do not have a receipt. At the Apple store they put in a request to clear access. Apple text to my wife phone that "Your Apple ID is now rea… read more
Jon
Jon
Bachelors Degree
904 satisfied customers
I got a new phone but I cant set it up with all my backed up
I got a new phone but I cant set it up with all my backed up information from iCloud because I cant use the two step verification code. The verification code wont show up on my Mac like it used to in … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I had a new hard drive put in my apple pro and i lost my
i had a new hard drive put in my apple pro and i lost my microsoft pass word. i also have a brand new apple desk top pc i have spent hours trying to retrive the pass word. i allways had it grogramed i… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
We are trying to recover my husbands account and Apple sent
We are trying to recover my husbands account and Apple sent me the new verification code. It went in fine but when asked for his birthday I put it in and would not accept. … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I have an I phone from work. Made the mistake of accepting
I have an I phone from work. Made the mistake of accepting an update. It asked for an Apple ID and password. The ID I was told is my e-mail. I didn't have the password. It said it would send me an e-m… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My 6 SE is locked. I had a 4 digit passcode but need a 6
Hi, my 6 SE is locked. I had a 4 digit passcode but need a 6 digit code. … read more
Josh
Josh
Mac Support
23,156 satisfied customers
I purchased a new Apple 7 plus phone today. My old Apple 6S
I purchased a new Apple 7 plus phone today. My old Apple 6S is now my husband's phone. He is having difficulty using the phone because he is being prompted that the activation lock is on. I entered my… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My husband has forgotten his password for his apple account
my husband has forgotten his password ***** his apple account and the phone will not let him in until he signs in thru apple. How can he change this? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,624 satisfied customers
My Ipad needs to be reset and it keeps telling me it does
My Ipad needs to be reset and it keeps telling me it does not regonize my Apple ID … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
My former husband had to replace his IPhone because somehow
My former husband had to replace his IPhone because somehow he messed it up. I am his P.O.A. because he has early onset Alzheimer's. However, he can't remember his password ***** get back onto his pho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I am trying to log into iCloud and it said my Apple ID has
I am trying to log into iCloud and it said my Apple ID has been locked. It is the same password ***** my apple ID but I cant get into it. I changed my password. … read more
Jon
Jon
Bachelors Degree
904 satisfied customers
Ijust traded in my I Phone for for a new one since my orginal
Ijust traded in my I Phone for for a new one since my orginal one was having some issues. When I went to the I phone store they asked me had long it had been since I last synced my phone and I said ab… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi, I am thinking of buying an iMac i5 on Craiglist. It
Hi, I am thinking of buying an iMac i5 on Craiglist. It is a "brand new factory sealed iMac. Not refurbished, not used, or opened; it was purchased directly from the apple store" with softwares cd/dvd… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x