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I’m having trouble getting my password. It’s an ipad. I have…

Customer Question
I’m having trouble getting...

I’m having trouble getting my password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It’s an ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I have no idea

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I have tried my original password ***** but it will not work. Can you get it back for me?

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/20/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Customer reply replied 7 months ago
OK
Customer reply replied 7 months ago
I do not want to do that.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

have you gone to iforgot.apple.com?

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Customer reply replied 7 months ago
I do not want to pay $52.lets close correspondence now.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Ok.

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