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I need passcode, I have never heard of this. 9/22/17. Who…

Customer Question
I need passcode, I...

I need passcode, I have never heard of this.

Technician's Assistant: When did you last change your password ***** Apple ID?

9/22/17

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Who knows I was updating my phone last night as required by Apple and this morning it asked for a passcode. What is this

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Yes, I want the passcode requirement removed from my phone.

Submitted: 7 months ago.Category: Mac
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Answered in 4 minutes by:
12/20/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you have your work email on your phone?

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