Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I lost my file vault password. I just got my computer 3 days
I lost my file vault password. I just got my computer 3 days ago. I have a padlock on display screen. The password ***** computer generated and I saved it in notes and now I can't get in to get it. My… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
It won't turn on. When I connect to power source. light
It won't turn on. When I connect to power source. Green light indicates it's fully charged … read more
Josh
Josh
Mac Support
22,967 satisfied customers
I try to log in on my Apple ID and I can't no matter how
I try to log in on my Apple ID and I can't no matter how hard I try. Used every password ***** can think I may have used and when I try to change, won't let me. Always pops up on front of iPhone need … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
419 satisfied customers
Mac Air is locked up in an printing mode and I can't
Mac Air is locked up in an printing mode and I can't shutdown or restart or anything! … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,618 satisfied customers
I have a apple mac book air that I purchased 8 mo ago. I
I have a apple mac book air that I purchased 8 mo ago. I spilled water on the keyboard and now the apple lights up but the keyboard is black. Is there any chance this can be repaired? … read more
Mr.Med
Mr.Med
1,343 satisfied customers
Won't accept password. MacBook Pro age? Latest update but
Won't accept password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: MacBook Pro age? JA: What Operating System (OS) are you running on your MacBook Pro? Cus… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My laptop just died and can't power on, it's fully charged.
My laptop just died and can't power on, it's fully charged … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Powered up macbook pro apple logo and startup bar lights
Powered up macbook pro apple logo and startup bar lights up3/4 of the way n jus stops there, after 15 mins i turn off and power on again and same issue. Ive had 2 years and this never happened before.… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I can't get App Store to accept my VISA Credit card. It says
I can't get App Store to accept my VISA Credit card. It says the numbers don't match the type of credit card. I'm looking right at my VISA Credit card and have put the numbers on the front of my VISA … read more
Josh
Josh
Mac Support
22,967 satisfied customers
Tried to update my Mac to Sierra it said can't install now
Tried to update my Mac to Sierra it said can't install now the computer won't reboot . Said to hold the D key ?? Anything else I can do to reboot… read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
My iPhone 6 the screen is fuzzy. I might have spilled some
My iPhone 6 the screen is fuzzy. I might have spilled some water last night. I put it in rice. Can it be fixed? … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
I got a call that my bank account my have been tampered with
I got a call that my bank account my have been tampered with and to call apple support. … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Won't charge Battery signs never seen before line up down to
Won't charge Battery signs never seen before line up down to backwards v off it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My Apple 5S phone has suddeningly died. Not sure why was
Hello Pearl, My Apple 5S phone has suddeningly died. Not sure why was working approx 1 hr. ago, battery charge? Lost as to what to do. … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
The power and light will come on when I turn it on but the
The power and light will come on when I turn it on but the screen is black and remains black … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My daughter spilled a glass of water by my mac book pro and
my daughter spilled a glass of water by my mac book pro and we didn't notice it for a while. Im pretty sure some water got in side. It wasn't soaked but wet enough. I took off the back cover to let it… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Spilled water on my closed MacBook Pro... Quickly picked it
Spilled water on my closed MacBook Pro... Quickly picked it up and wiped it off... Now the charger has ter the green light but no amber one and the computer won,t turn on when I press the start button… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
My MacBook pro has a black screen. I had put it to sleep earlier
My MacBook pro has a black screen. I had put it to sleep earlier and now it won't wake. I've tried all the troubleshooting I can think of. I don't think it even turns all the way off when I power it d… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x