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I'm locked out of Facebook, but cannot remember my password…

Customer Question
I'm locked out of...

I'm locked out of Facebook, but cannot remember my password ***** change it

Technician's Assistant: When did you last update Facebook?

Yesterday

Technician's Assistant: What have you tried so far with your Facebook?

It said someone tried to log in from another location, so FBI locked me out.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That is it.....sorry I tried two passwords, but failed......embarrassed

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/20/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,952
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Have you tried a password *****?

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Customer reply replied 7 months ago
Cannot access the questions.....is that what you mean?
Customer reply replied 7 months ago
I'm exiting our conversation.....I will be watching for the $5.00.....only, charge.
Mac Support Specialist: Josh, Mac Support replied 7 months ago

OK

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