Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
On my iPhone 7 it keeps asking for my password for apple but
On my iPhone 7 it keeps asking for my password ***** apple but for my Apple ID it gives an old email address. I can't figure out how to get rid of that old address. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
Cannot login to my yahoo email?? I have been thrown around
cannot login to my yahoo email?? I have been thrown around from AT&T, help.yahoo.com so I am very frustrated. PLEASE HELP … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,155 satisfied customers
It's an old Apple IV. Haven't used in quite awhile. Have
It's an old Apple IV. Haven't used in quite awhile. Have many pictures on this phone that I want to access and can't - don't know my user ID - only a guess as to my password ***** can you help?? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
347 satisfied customers
Iam trying to sign in but it won't take my pasword. I just
Iam trying to sign in but it won't take my pasword … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have various issues. I have had a stroke and I have memory
I have various issues. I have had a stroke and I have memory defects ok. 1 Apple has not been able to provide recites for my previous accounts . I have the Apple ID but no password ***** the emails ha… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
It's not my computer, it's my phone. I destroyed my old
It's not my computer, it's my phone. I destroyed my old phone and now have a new Iphone 7. I cannot remember my Apple password ***** cannot use the phone. I went to Apple support and tried everything … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have a Printshop icon on my desktop that is frozen in
I have a Printshop icon on my desktop that is frozen in place and cannot get into Printshop because of that. l Help me please. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
My iPad is locked and won't accept my password. Just now.
My iPad is locked and won't accept my password. JA: When did you last change your password ***** Apple ID? Customer: Just now. Reset it on my iPhone JA: Did you try resetting through Apple's online ac… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
We have been Apple customers for over 20 years. All this
We have been Apple customers for over 20 years. All this time we have collected music on iTunes. Recently we purchased a new computer and uploaded all the music we had on our old computer to the new o… read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
I recently changed iPhones but am unable to upload
I recently changed iPhones but am unable to upload information from my old iPhone because I have forgotten my iPhone/ Apple password. I have also changed phone numbers as I do not live in the UK anymo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My mom's ipad was set up with her cloud account being
My mom's ipad was set up with her cloud account being associated with a yahoo account that no longer exists and she cannot remember her security questions for that account. She has a new apple id, but… read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
I have just had knee surgery, and when I got vertical again,
I have just had knee surgery, and when I got vertical again, I had a ton of emails in my InBox, using an iMac and Apple's mail program. However, nothing has shown up since Feb. 1, though they do appea… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,030 satisfied customers
I have a IPAD that was given to me around 2 years ago. I
I have a IPAD that was given to me around 2 years ago. I don't remember the password ***** the email account that I used is no longer available easily. I go to enter the original ID email to reset my … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a new IPhone 6s that Verizon activated but I can't
I have a new IPhone 6s that Verizon activated but I can't get to iCloud account on iCloud to finish set up- get the Verification Failed message:error connecting to Apple ID server, all day now and hav… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I am getting the "An SSL error has occurred and a secure connecti
I am getting the "An SSL error has occurred and a secure connection to the server cannot be made." and can go no further when signing on to iCloud through my iPad. Can you help me with this?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an imac. I use the imac mail which set up just fine.
I have an imac. I use the imac mail which set up just fine. My wife's has never worked. I have just gotten around to try and get it running. (Her email via her yahoo page works fine) It seems as thoug… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a Mac G4. The email program is Mail. Yesterday it stopped
I have a Mac G4. The email program is Mail. Yesterday it stopped working. I've used connection doctor. It says it can't connect to the email server. I've used the trouble-shooting tips; the tenth one … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x