Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a macbook pro on which I created and saved a

Customer Question
I have a macbook...

I have a macbook pro on which I created and saved a slideshow. I can now not find the photos I imported nor the slideshow I created. Help please!

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

OS X 10.9.5

Technician's Assistant: How long has this been going on with your MacBook Pro? What have you tried so far?

I've tried looking for the photos in iPhoto and finder. There is no slideshow and the photos can't be found in iPhoto, even though I imported them. While creating the slideshow, I did have jump drives of photos inserted into my computer. I removed the drives when I shut the computer down last night.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, except I need to have the slide show back! Thanks so much!

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 13 minutes by:
12/20/2017
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 1,003
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago

I would suggest you to first check in your jump drive and see if you have slideshow over there. There is a high possibilities of it.

Ask Your Own Mac Question
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago

Did you find your slideshow over there ?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Wamt to export a slideshow to a flash drive. Running High
I just finished creating the slideshow 2 days ago and haven't been able to export it to a flash drive. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My iPhoto slideshow will no longer play. OSX El Capitan
As far as i know, i'm up to date on those. haven't done Sierra yet. This started around the time that apple made Photos. I also loaded the slide show on a flash drive and put it on photos and it plays but not the videos. I want it to play in iPhoto. … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
MacBook Pro (late 2009) OSX 10.9.5, I've rebooted the PRAM,
I've rebooted the PRAM, restarted in safe mode, repaired disk permissions and rebuilt the iPhoto database. … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
Iphoto quits unexpectedly, 10.9.5, i did just now...still
hi iphoto quits unexpectedly JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: 10.9.5 JA: Have you installed any updates recently? Customer: … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I was making a slide show on iPhoto and the program
i was making a slide show on iPhoto and the program unexpectedly quit and I lost half of what I spent two days doing. I do not want to reinput anything until i can figure out how to back up what I've … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Last year, plugging in my digital camera to my MacBook Pro caused iPho
last year, plugging in my digital camera to my MacBook Pro caused iPhoto to open and suggest downloading photos. Now, nothing. Currently using OS10.9.5 and iPhoto 9.5.1 (And do have iphoto preferences… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have been trying to create a personalized slide show
Hello, I have been trying to create a personalized slide show on my MacBook Air and the one feature that it says to use is the create button in bottom right corner but I don't have a create option??? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Re iPhoto and use of PSE13 as an editor with my MacBook pro.
Re iPhoto and use of PSE13 as an editor with my MacBook pro. I am able to access PSE13 but the photo selected to edit does not appear.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just put my vacation pictures from Italy on a DVD from my
I just put my vacation pictures from Italy on a DVD from my Macbook. I put it into my dvd player on the TV and on the screen it flashed "disc error".. I put the DVD into my work computer and the pictu… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Video that Ive added into iPhoto for presentation creating
Video that I've added into iPhoto for presentation creating new iPhoto movie will only play sound but remains black. I've loaded in mov into iPhoto before and it has worked, why won't it work now?… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
Im using iDVD to make a DVD for my son. Is there any way to
I'm using iDVD to make a DVD for my son. Is there any way to make customize the duration setting for each slideshow picture? I would like to make some pictures go faster (3-5 secs) while others go slo… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have created a slideshow on my MacBook Pro in iPhoto with
I have created a slideshow on my MacBook Pro in iPhoto with three songs. The setting are for matching the photos to the music. When I view the slide show in iPhoto, everything is fine. When I export t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My wife has a Macbook on Leopard and spent the weekend creating
My wife has a Macbook on Leopard and spent the weekend creating a slideshow on iPhoto. Today she accidentally deleted her work, and is surprised there is no file in the trash to recover. Where are sli… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
the same question-how to save my new slideshow on iphoto to
the same question-how to save my new slideshow on iphoto to flashdrive? when i try to drag the slideshow it jumps back. what i have to do?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have created an iphoto 08 V.7.1.5 slideshow and would like
I have created an iphoto '08 V.7.1.5 slideshow and would like to download this to a flash drive to play on my slide projector, an Epson EX7200. How can I do this, please? Thank you very much. My prese… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
You recently gave me instructions on how to make a photo CD.
You recently gave me instructions on how to make a photo CD. Now that I have been successful in creating the disk I wanted to check it. I tried using DVD it will not read the disk. I can view it in Fi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
We have a MacIntosh with HP Photosmart software. We have scanned
We have a MacIntosh with HP Photosmart software. We have scanned in 60 pictures of our son. We are trying to place them in a specific order to burn a CD to show at a wedding. We can't seem to find a w… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Just installed ILIFE 09 - create at iphoto slideshow and when
Just installed ILIFE 09 - create at iphoto slideshow and when I go to play it several of the slides are rotated in the wrong direction. PLEASE help me!… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x