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Forgot my Apple ID password. I don’t ever remember changing…

Customer Question
Forgot my Apple ID...

Forgot my Apple ID password

Technician's Assistant: When did you last change your password ***** Apple ID?

I don’t ever remember changing it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, how do I do that

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No, thanks for your help

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
12/20/2017
Mac Support Specialist: michelleclive, Computer Hardware Engineer replied 7 months ago
michelleclive
michelleclive, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 6,033
Experience: I am a computer professional with more that 7 years of experience with all major brands which includes apple as well.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

To reset you apple id, please click on below reset link page

Apple Id Reset Page - Click here to Reset

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Mac Support Specialist: michelleclive, Computer Hardware Engineer replied 7 months ago

enter your email and Captcha code and click continue

follow onscreen reset steps

let me know if you face any difficulty with the reset

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Mac Support Specialist: michelleclive, Computer Hardware Engineer replied 7 months ago

I hope I’ve provided the information you were seeking. Feel free to ask if you have any question. Please provide a rating for the answer by clicking on the stars located on the upper right corner of this page. In case the problem still persist or you have more question then simply use the Reply to expert or click on the “Continue Conversation” button on justanswer email and I will be happy to answer your question. Thank you

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michelleclive
michelleclive, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 6,033
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