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Lost Apple ID used to setup iCloud. This problem is on my…

Customer Question
Lost Apple ID used...

Lost Apple ID used to setup iCloud

Technician's Assistant: When did you last change your password ***** Apple ID?

This problem is on my mom”s iPad.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. How can she go that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No. I am talking to her right now on FaceTime on her iPhone . Maybe we can help her now

Submitted: 8 months ago.Category: Mac
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Answered in 4 minutes by:
12/20/2017
Mac Support Specialist: Moses C, Computer Hardware Engineer replied 8 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,005
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

you can reset your Apple id and password ***** the link given below

https://iforgot.apple.com/password/verify/appleid

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Mac Support Specialist: Moses C, Computer Hardware Engineer replied 8 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Moses C
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Moses C, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,005
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