Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
One user id comes up all the time - but apple only
One user id comes up all the time - but apple only recognizes another email address. I have NO password ***** the one that comes up. I have gone in and changed the id - but nothing works. Popup email … read more
Jon
Jon
Bachelors Degree
838 satisfied customers
Forgot apple password but my Id is an old email address so I
Forgot apple password ***** my Id is an old email address so I can't get an email to reset. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an old Apple ID that I just cant get rid of in the
HI - I have an old Apple ID that I just cant get rid of in the cloud. I have a new ID (current email address) but my Ipad keeps on asking me to log in on the old one. I dont know the old pass word but… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
I want to eliminate an old, no longer used email address.I a
I want to eliminate an old, no longer used email address.I a making changes on my system and when I get to a point that wants this password ***** a defunct email address. As a resultI am unable to upd… read more
TechSupport
TechSupport
Bachelor's Degree
31 satisfied customers
I cannot remember my Apple ID. I know my ver# A long time
A long time ago. I got a new phone in aug 2017 and I don't recall setting up password … read more
Jon
Jon
Bachelors Degree
838 satisfied customers
My Apple ID name is incorrect. [email protected] Cant
cant change ID don't know how and I have forgotten answers to some of my security questions ‘. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Need new Apple id. I don't need a new password. First I need
I don't need a new password. First I need a new Apple id … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just bought a new iPad. I have had 3 devices with the same
i have had 3 devices with the same Apple ID. Also the same iCloud account & password ***** all three. I replaced the old iPad with a new one. After the iCloud-based setup I cannot access the Apps store or iTunes. It demands a password ***** an old email address I no longer use. I can't get into get apps or music. Totally stuck. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,382 satisfied customers
I just want to download the square app on my new iPhone 6. I
I just want to download the square app on my new iPhone 6. I established a apple id and password ***** enter the app store, but it won't let me open the app store, and keeps saying the verication is u… read more
Mr.Med
Mr.Med
1,334 satisfied customers
IPhone 8 plus, starting to randomly sleep (gear wheel
iPhone 8 plus, starting to randomly sleep (gear wheel appears) then to touch ID … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I need help with signing in to iCloud Apple ID. It is the
First I went on holiday Then on Friday the 19th May 2017 I bought my iPhone. However, on getting back to the farm in Ntumeni KZN internet was not working. The technicians are here today and it is working. I am confused Do I have to use my email address when it says iCloud sign in with Apple ID ir my iCloud address on iphone … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Hiya. I have just left my job and my works phone cannot be
Hiya. I have just left my job and my works phone cannot be cleared because the apple ID is tied into a very old talktalk email than I no longer have access too. Can you help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I just changed my email address to update my Apple ID. it is
I just changed my email address to update my Apple ID. it is correct on my computer, but not on my I6 cell. Can you help me? … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I cannot unlock my IPhone 5; I 't remember turning on "Find
I cannot unlock my IPhone 5; I don't remember turning on "Find My Iphone" in Settings but apparently I did. I'm trying to use my Apple ID and password ***** created but it's not working and I need my … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
Pearl my name is***** am trying to get the Chase bank app
Hi Pearl my name is***** am trying to get the Chase bank app update on my iphone but it's asking me for the password ***** an email I no longer use can you help me switch it to my current email? … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
can not access an old gmail account i havent used this account
can not access an old gmail account i havent used this account in quite some time but its showing up on a brand new iphone as my apple Id… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
The email account i originally setup my iPhone 3 and iPhone
The email account i originally setup my iPhone 3 and iPhone 4 is different that what I am using today.. In the last few months the email address (at a local university) was cancelled when we as an ind… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my iTunes account was based on an email address from my previous
my iTunes account was based on an email address from my previous employer. My computer crashed and I have no way to access all the songs I had previously purchased. How can I get my songs back if I ca… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x