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Facebook is not sending the code to change my password they…

Customer Question
Facebook is not sending...

Facebook is not sending the code to change my password ***** state they are. not in spam either. what do i do?

Technician's Assistant: When did you last update Facebook?

I changed password ***** 2 weeks ago

Technician's Assistant: What have you tried so far with your Facebook?

Just tried teh password ***** thought it was and the old password

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Nothing expect I really need to get in to my facebook account

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
I don't think I have had this problem before but I noticed a lot of people have the same problem. Is it a tech issue with facebook?
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
Hopefully via my email. I will be on the road shortly and will not be able to check my email too often
Answered in 23 minutes by:
12/20/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Sign in to Facebook.com and see if they say anything. If not don't then ignore the messages.

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Customer reply replied 7 months ago
Thank you for your help but I got the password ***** facebook so please cancel my account as of today. I will contact your in the near future if I need you.
Customer reply replied 7 months ago
I am cancelling my account so I don't get charged any more, thank you,
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

I do not have the ability to cancel your account. Only submit for a refund for individual questions.

This LINK should help you take care of that.

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