Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
New, and I forgot pass word, and don't know my Apple ID,
New, and I forgot pass word, and don't know my Apple ID, can't open !!!!! … read more
Cabletech
Cabletech
Computer Networking
145 satisfied customers
My ipad is locked for forgotten password. Yesterday on new
my ipad is locked for forgotten password JA: When did you last change your password ***** Apple ID? Customer: yesterday on new ipad JA: Did you try resetting through Apple's online account reset tool?… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
My wife lost her apple 6 phone.got a new one.does not know
my wife lost her apple 6 phone.got a new one.does not know her apple ID.Verizon could only match her phone to mine.both phones ring .dont know whom the call is for..can you help me i dont type well be… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I had to get a new phone apply to down load my data to my
I had to get a new phone apply to down load my data to my new phone I forgot the pass word and id is there any way you can help on this. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My son gave me his iphone6. We do not know the pass code. We
My son gave me his iphone6. We do not know the pass code. We do not have a receipt. At the Apple store they put in a request to clear access. Apple text to my wife phone that "Your Apple ID is now rea… read more
Jon
Jon
Bachelors Degree
788 satisfied customers
I simply forgot my password. I forgot my password. Email is,
I don't think so. I'm not smart when it comes to internet Please keep it simple. Email is accessed via safari on my ipad… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need to reset my pass word for my apple account. I got a
I need to reset my pass word for my apple account. I got a new phone and need to get the internet working … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My wife has two apple id's one for her iPhone8 and an old
My wife has two apple id's one for her iPhone8 and an old one that was set up for her MacBook pro. I am trying to force the MacBook pro to log out of the old id and use the latest that matches her pho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Need to find pass word for my system, for new phone set--up
need to find pass word for my system, for new phone set--up Chuck … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iPhone got wet and is not workings. All my pass words are
My iPhone got wet and is not workings . All my pass words are in the phone, and I forgot mu apple pass word. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Forgot my pass word and need to recover. Do not remember
Forgot my pass word and need to recover JA: When did you last change your password ***** Apple ID? Customer: Do not remember when sorry JA: Did you try resetting through Apple's online account reset t… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Cannot get Apple ID to open iphone. Don't know. It my
it my mothers phone and it locked her out because others were trying to help her with her phone not receiving text messages … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Forgot my pass word for new iPad can't get in. First time
Forgot my pass word for new iPad can't get in JA: When did you last change your password ***** Apple ID? Customer: First time new JA: Did you try resetting through Apple's online account reset tool? C… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I forgot my iphone pass word. need to reset it. I tried on
i tried on my phone a little while ago but it did not work? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I cannot remeber my apple id or password. I have not reset
no up put in a pass code and forgot it . i trying so many times rhat it locked.ihad it unlocked .now it asked for a apple id and password ***** i forgot … read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
Change user name and password, Been quite sometime do not
Changed my yahoo e mail address want to change apple i d to match … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,465 satisfied customers
Cannot activate phone. Tried to update phone, then the phone
cannot activate phone. Tried to update phone, then the phone and the phone acts as if I want to active the phone and ask for ID and pass word but that is in my notes and I can not get to them. They ar… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
need help! my iphone is giving me a message to enter my apple
need help! my iphone is giving me a message to enter my apple pass word have tried over and over again. need to reset new pass word can you assist me with that unable to send e-mail also.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x