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My ipad is locked and i can,t remember the password or the…

Customer Question
My ipad is locked...

My ipad is locked and i can,t remember the password ***** the answers to the questions

Technician's Assistant: When did you last change your password ***** Apple ID?

About 6months ago i think

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I,ve tried resetting but they are telling me i need the password ***** was used to set the ipad up

Submitted: 6 months ago.Category: Mac
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Answered in 28 minutes by:
12/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Is it asking for activation or passcode?

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Customer reply replied 6 months ago
no its asking for a passwordyes
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

Bullocks. Then you are going to need to reset the password ***** iforgot.apple.com

It is the only way in.

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Customer reply replied 6 months ago
thank you but no thanks
Mac Support Specialist: Justin Johnson, Mac Genius replied 6 months ago

What are you referring too?

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