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I subscribe to Apple music but since the last update of the…

Customer Question
I subscribe to Apple...

I subscribe to Apple music but since the last update of the ios I have been unable to download any new music and all albums I downloaded this month will not play. It is as though the iMac is just rushing through the titles without playing them

Technician's Assistant: When did you last update your Apple Music?

Not sure. I just update when they become available.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

My iMac is old but I have had no trouble with it since I increased the memory.

Submitted: 7 months ago.Category: Mac
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Answered in 50 minutes by:
12/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,700
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Have you checked to see if it is turned on in settings?

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