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I cannot connect to the cloud. I don't use ITunes. I don't…

Customer Question
I cannot connect to...

I cannot connect to the cloud

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I don't use ITunes. I don't know

Technician's Assistant: When did you last reboot?

When I plugged it in it said it couldn't something because I didn't have enough cloud. I am not very savvy.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

How do you reboot?

Submitted: 7 months ago.Category: Mac
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Answered in 2 minutes by:
12/19/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago

Can you type me the exact message it gave you?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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