Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Some one is using my itune account to make purchases. Apple
some one is using my itune account to make purchases … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,561 satisfied customers
MY ITUNES won't let me play a lot of the songs I have
MY ITUNES won't let me play a lot of the songs I have downloaded from the store. … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
268 satisfied customers
Got an email claiming I orderedsomething usig my. Apple ID
apple ID got an email re: a questionable purchase using the credit card attached to my Apple Id … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,662 satisfied customers
This computer is no longer authorized to play purchased
This computer is no longer authorized to play purchased items that are on the iPod “User's iPod”. Would you like to authorize this computer for items purchased from the iTunes Store? This is … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
My apple tv doesn't show up in Itunes...2nd generation ATV,
my apple tv doesn't show up in Itunes...2nd generation ATV, windows 10 operating system. Apple Tv wants me to enter a code in Itunes … read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
Hi recently my daughter added my music to spotify from itunes,
Hi recently my daughter added my music to spotify from itunes, now some of my songs are on spotify but no longer in itunes and have also been deleted from my iphone what happedned and how do i get the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just got a new computer. My iTunes library is on a stand-alone
I just got a new computer. My iTunes library is on a stand-alone disk drive. When sync my iPod with my new computer, I get messge that purchased items not transferred because computer is not authorize… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
148 satisfied customers
using a computer formerly used by someone else... only their
using a computer formerly used by someone else... only their itunes appears to be available- is there a way to make it so it's my itunes? this is only the second computer I am trying to have my itunes… read more
Ashik
Ashik
Master's Degree
9,516 satisfied customers
I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
i have iTunes on my PC. When I bought a new PC I started getting
i have iTunes on my PC. When I bought a new PC I started getting messages that said this computer was not authorized to play particular songs. (These are songs that I purchased through iTunes.) A comp… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I downloaded some updates on itunes wich said were free and
I downloaded some updates on itunes wich said were free and was charged almost $300. I would like my money back because I would never have updated the apps at that price… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchase some music via the Itunes store and when I try to
I purchase some music via the Itunes store and when I try to sync my new music or try to move my news to my playlist it wont allow me too..FYI, I am able to sync update my playlist via my desktop but … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Good evening! My Apple Id was taken over by another person
Good evening! My Apple Id was taken over by another person who changed the password XXXXX security questions. They also tried to use an old credit card number to purchase gift certificates on ITunes. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a problem with conflicting user IDs and passwords on
I have a problem with conflicting user ID's and passwords on iTunes. When I bought my iPad 6 months ago, I used the e-mail address I had at the time (call it User ID #1 + password #1), and it worked f… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,092 satisfied customers
I originally opened an iTunes account when I purchased an iPod
I originally opened an iTunes account when I purchased an iPod classic a couple of years ago. My iTunes are on my PC (v. Apple) laptop. Have not purchased any on-line iTunes Store selection for maybe … read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
How do I authorize a purchase on my Mac so that I can move
How do I authorize a purchase on my Mac so that I can move a ringtone to my iPhone? I believe the issues lies with the fact that I originally purchased the song through iTunes on my phone.… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x