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I can't unlock my gmail from i cloud to transfer to new i…

Customer Question
I can't unlock my...

I can't unlock my gmail from i cloud to transfer to new i phone 8

Technician's Assistant: When did you last change your password ***** Apple ID?

Yesterday

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I want to keep my old email but now is lock , can you re-set it?

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
12/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Which email are you unable to access?

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Customer reply replied 8 months ago
all my info. in it
Customer reply replied 8 months ago
the price is for total of everything?
Customer reply replied 8 months ago
look I change my mine cancel the support. thanks have a nice day
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Cheers!

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Customer reply replied 8 months ago
Make sure you not charge me for this unsatisfactory with you and your team support
Regarding
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