Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a activation lock on my iPad and it is asking for my…

Customer Question
I have a activation...

I have a activation lock on my iPad and it is asking for my Apple ID and password.Can you email it to me at kmccart1957.com please. Thanks

Technician's Assistant: When did you last change your password ***** Apple ID?

Long time ago I think

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 5 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
12/19/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 458
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Do you have an access to you gmail account? the reason why I am asking is we can send a verification code for resetting the password.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Let me send the verification code to the gmail account.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

An email has been sent to your email address,***@******.***. Follow the directions in the email to reset your password. Please do check and let me know.

Ask Your Own Mac Question
Customer reply replied 5 months ago
Ok Thanks
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Once the apple ID was resetted please let me know.

Ask Your Own Mac Question
Customer reply replied 5 months ago
I changed my password ***** now it says the Apple ID***@******.*** cannot be used to unlock this iPad. Now what?
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Please restart the iPad and try to unlock the activation lock.

Ask Your Own Mac Question
Customer reply replied 5 months ago
Same thing the Apple ID is wrong on my iPad. How can I find the right one?
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Do you have any other different devices like computer? We can try to login to the apple account and check if there any problem with login credential.

Ask Your Own Mac Question
Customer reply replied 5 months ago
How about my iPhone?
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

With the help of the Apple Username and password, please login to the apple account. https://appleid.apple.com

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
my ipad is not accepting my code and wont let me in
my ipad is not accepting my code and won't let me in… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
How to un-restore iPhone?
I just accidentally restored my new iPhone back to my older version. Is there any way to undo that? I've lost all my pics, messages, and info on my calendar.… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Iphone is talking to me but won't unlock
JACustomer: My phone is locked and it is talking to me but won't unlock when I enter my pass-code. What should I do?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
My iPhone stopped working.
My iphone was working fine and then suddenly just stopped working. It won't turn on.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
How can I tell if my iPhone has been cloned
How can I tell if my iPhone has been cloned… read more
Daniel
Daniel
554 satisfied customers
IT SAYS IPHONE IS DISABLED WHEN I CONNECT TO ITUNES IT SAYS
IT SAYS IPHONE IS DISABLED WHEN I CONNECT TO ITUNES IT SAYS A VALUE IS MISSING … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
The email on my iPad isn't working. What to do?
The email on my iPad isn't working. The page is blank and I can't get it to do anything.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
After iPhone restore, it wants the Apple ID with an error message
I restored my iphone and now it is wanting the apple id. I keep getting an error message that says there was a problem connecting to the server. What do I do next?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
my iphone wont turn on at all. Even while plugged in.
my iphone won't turn on at all. Even while plugged in.… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I have an activation lock. On my iPad. Don't remember the
I have an activation lock. On my iPad. Don't remember the password ***** over 7 years ago … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
839 satisfied customers
My ipad has an activation lock on it and I'm not sure I have
My ipad has an activation lock on it and I'm not sure I have the correct password. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
I have an Ipad 2 and it has somehow got to Activation Lock.
I have an Ipad 2 and it has somehow got to Activation Lock. I am on my desk top computer now. I do not remember the apple id or password ***** it. How do I get it off this activation lock so I can use… read more
Karthik
Karthik
Mac Enthusiast
458 satisfied customers
My iPad has a message activation lock. I don't know what my
My iPad has a message activation lock. I don't know what my Apple ID or password ***** … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
On one of my Ipad's There is an Activation Lock and I forgot
On one of my Ipad's There is an Activation Lock and I forgot my Apple ID and PW. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I have an ipad that I bought 3 or 4 years ago and set up for
I have an ipad that I bought 3 or 4 years ago and set up for a kid. She is gone, but left ipad. How do I reset it to factory default so I can give it to another child? … read more
Cris
Cris
60 satisfied customers
I have an old iPad I purchased a time ago. I reset it. I
I have an old iPad I purchased a long time ago. I reset it. I have a new Apple ID. The old one is still in the old device. I can't take the activation lock off. I removed it from my account but it's s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Activation lock is on and I cannot remember apple or icloud
Activation lock is on and I cannot remember apple or icloud password … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
I have an activation lock on my I pas and when I enter my
I have an activation lock on my I pas and when I enter my apple id and pw it does nothing … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x