Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I cannot get on to safari on my laptop MacBook pro says it
I cannot get on to safari on my laptop MacBook pro says it is updating safari for the last three hours. I have no problem signing on to safaris on my iPad. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
555 satisfied customers
I couldn't get my iPad to sync with my MacBook Pro. So I
I couldn't get my iPad to sync with my MacBook Pro. So I reset it. Now I'm trying to go through setup again. It asks for my Apple ID, which I have given it. However, it says it doesn't recognize it an… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My wife and I just bought a MacBook Pro. She got her
My wife and I just bought a MacBook Pro. She got her administrator status. I need to do the same. Would you please walk me through it? … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I can not open Google Photos on my MacBook Pro. I can view
I can not open Google Photos on my MacBook Pro. I can view them on the tablets and the iPhone. I want to work on Albums in Google Photos on the MacBook Pro. I can open the Photos icon on the MacBook P… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I was hacked and they erased my aol contacts. Apple macbook
happened this morning. I still have a g-mail contact list but I have not been abl to export it. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I got a new iPad. My old iPad I'd was tied to an email
I got a new iPad. My old iPad I'd was tied to an email account that I haven't had for over two years. So when I request a new password ***** send it to my dormant account. Also I own an iPhone 6 and a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an apple ID. I should have an itunes account still
I have an apple ID. I should have an itunes account still existing. I havent purchased music or apps from itunes for a long time. When I go into itunes, it comes up with my partners email and requests… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
I changed my apple id on apple website, but my MacBook pro
I changed my apple id on apple website, but my MacBook pro still shows the old id, so I cant log out of it because its the old one that I changed, the password ***** not work, nor the old Id exists … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
The facetime contacts list on my macbook laptop are
The facetime contacts list on my macbook laptop are different (appears to be an older list) and not synched with/same as the list on my iphone 4s. Both devices use the same facetime/itunes accounts. I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
It appears that I have managed to get all my contacts on icloud
It appears that I have managed to get all my contacts on icloud without knowing it. Now I can't figure out how to get them back on my imac. Have iMac, macbook pro and ipad… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello,15 days ago I downloaded Adobie CS3 Photoshop on
Hello, 15 days ago I downloaded Adobie CS3 Photoshop on my Apple MacBook Pro. It has downloaded successfully but it needs a new serial number cause this will be the 3rd download. I own this legitimate… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hi Ben, Can I update my contact list in iPhone5 from my contact
Hi Ben, Can I update my contact list in iPhone5 from my contact list in my MacBookPro? Do I have to go thru iTunes to do that? Thanks, Holly… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
Hi. I just came back from the appl store. They told me to sync
Hi. I just came back from the appl store. They told me to sync my iphone to my mac to get my phone updated - I did and lost ALL my contacts. Can u pleeeaase help me?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
iTunes has deleted all my contacts from my iPhone, iPad and
iTunes has deleted all my contacts from my iPhone, iPad and iPod. I didn't realize that it was doing that until I had synced all of them. I have two computers, a late 2007 15-inch MacBook Pro and a br… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am in a cloud about the cloud. I upgraded my MacBook soft
I am in a cloud about the cloud. I upgraded my MacBook soft wear and started the cloud. My husband and I both have I phones and I would like to sync our calendars and a few other items with the laptop… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
My business partner and I purchased a MacBook Pro and iPhone
My business partner and I purchased a MacBook Pro and iPhone with the intention of setting up a shared calendar. We have not succeeded in setting up the calendar. Today I learned one of us needs to pu… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I have iTunes 9.0.2 on the latest 13 MacBook Pro. When I connect
I have iTunes 9.0.2 on the latest 13" MacBook Pro. When I connect my iPod it shows up on the desktop (like an external drive) but it does not show up in iTunes under Devices. In the drop down menu the… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x