Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Screen is dark, small o circling only. recently, no
screen is dark, small o circling only. JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: recently JA: Anything else you want the Mac Expert to know befor… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I downloaded 9.ios on my I-pad and now all I gett on my screen
I downloaded 9.ios on my I-pad and now all I gett on my screen is the Apple logo and. Then it shows I-tunes logo with microphone and it's frozen like that. I am 72 and not very computer literate !!… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My phone has downloaded 9.3 but after trying to install it
my phone has downloaded 9.3 but after trying to install it tells me I am not hooked up to the internet can you tell me why… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I updated my I-pad to 9.3 yesterday now it states that it
I updated my I-pad to 9.3 yesterday now it states that it can not be activated as the activation server is unavailable. I also hooked it to my I-tune account and it is unable to verify my device. Any … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My I pad is stuck on the I tunes logo I've tried connecting
my I pad is stuck on the I tunes logo I've tried connecting to computer and nothing wont let me update or even restore… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I updated my I-pad to the IOS 7.1.2 earlier today and now my
I updated my I-pad to the IOS 7.1.2 earlier today and now my I-pad won't reboot....it will only show the apple logo and then goes to a screen that shows a picture of the charger, and arrow and the I-t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have an apple ipad with retina display 4th generation. I
I have an apple ipad with retina display 4th generation. I have a Cisco router and it is hooked up to my Hewlet Packard HP Photosmart Premium Fax-e-all in one C410 series printer with wireless feature… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Can you help us with an ipad that has the following error
can you help us with an ipad that has the following error message 'ipad is disabled' 'connect to itunes'.... we tried to connect to itunes and it said that pass code is locked...fdjsapo wivt4wu7qeum6n… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How do I return my i-pad to functioning state after I "restored&q
How do I return my i-pad to functioning state after I "restored" it to factory state/ I did this in an attempt to rid my i-pad of a hacker… read more
Cris
Cris
63 satisfied customers
My wifes I pad 1 will not sync. It gets stuck on backing up.
My wife's I pad 1 will not sync. It gets stuck on backing up. I have disconnected the anti virus without it making a difference. John… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How do i disable my nano 5th gen from being used as an
how do i disable my nano 5th gen from being used as an external drive when it is connected to itunes the device does not show up… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi Attempted to download apps from my harddrive to my I
Hi Attempted to download apps from my harddrive to my I Pad..now I Pad is frozen..just shows a picture of an apple on a slim two line on the front. Help!… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
We have 2 computers running wirelessly thru an Apple time machine.
We have 2 computers running wirelessly thru an Apple time machine. Where do I plug in the printer? There's no USB port on the Time machine or the router. It works fine if I plug it inti my iMac, but n… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My 6500 officejet simply wont print. I am an iMac user. Im
My 6500 officejet simply wont print. I am an iMac user. I'm hooked up via a USB cable. It did print, but now shows an error message "not attached to computer" following the inititial help instructions… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a macbook pro that uses snow leopard os x 10.6. I have
I have a macbook pro that uses snow leopard os x 10.6. I have a Ricoh 3224c. I downloaded the new driver info from ricoh and mac support for updated driver info. Whenever I hook my mac usb port up to … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a HP Photosmart C6180 All-in-one printer, less than
I have a HP Photosmart C6180 All-in-one printer, less than 2.5 years old. It suddenly would not accept a print order from my Mac. An HP tech ran me through some checks and concluded that my USB port o… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I want to set up a home network between a LAN Mac, a LAN Windows
I want to set up a home network between a LAN Mac, a LAN Windows pc, and a wireless Windows laptop, in hopes to use 2 printers… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I have a mac OS X computer (wireless & use Verizon) have a
I have a mac OS X computer (wireless & use Verizon) have a brother MFC440-CN printer. I hooked a grey cable that looks like a telephone line only bigger between the computer and printer. You can tell … read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x