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I have some videos stored in the Icloud in one computer what…

Customer Question
Hi, I have some...

Hi, I have some videos stored in the Icloud in one computer what can I retrieve this videos in another computer

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

The videos were stoerd using an Apple desk top Tower , which is not working any more. I have an Mack pro 2015

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I tried to open my I cluod in the mack pro, but the videos are note there

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

The big mack stoped wot=rking 2 month ago

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/19/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Are you able to sign in to iCloud.com?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Are you able to see the videos?

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