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I need to reset my password, please. My iTunes password is…

Customer Question
I need to reset...

I need to reset my password, please

Technician's Assistant: What exactly are you having trouble accessing?

My iTunes password ***** ***** want to rent a movie

Technician's Assistant: When did you last update iTunes?

In Nov, 2017

Technician's Assistant: What have you tried so far with your iTunes?

The password *****

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, and thank you

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
12/19/2017
Mac Support Specialist: Michael T,
 replied 8 months ago
Michael T
Category: Mac
Satisfied Customers: 2,629
Experience: dasdasd
Verified
Hi and welcome to Just Answer, my name is ***** ***** will be assisting you today. Please let me know when you are ready to receive instructions.
Ask Your Own Mac Question
Mac Support Specialist: Michael T,
 replied 8 months ago
  1. Go to your Apple ID account page and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:
  5. After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password ***** Settings on your devices.
  6. If you have two factor authentication and need more help, please let me know

Thankyou very much, Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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