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Activation lock do not know my apple I. D. or password.

Customer Question
Activation lock do not...

Activation lock do not know my apple I. D. or password

Technician's Assistant: When did you last change your password ***** Apple ID?

Never

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/19/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,213
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When do you recall last signing into your account?

Please let me know

Thank you

Ask Your Own Mac Question
Customer reply replied 7 months ago
I last signed in on Sunday Dec. 17th
Customer reply replied 7 months ago
Thank you but I no longer need your help. please cancel .
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

ok

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