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I need an iCloud security advisor to call me on my landline…

Customer Question
I need an iCloud...

I need an iCloud security advisor to call me on my landline at(###) ###-#### A chat advisor just offered this, and then we were disconnected.

Technician's Assistant: What's the brand/model of your phone system?

Iphone X purchased tonight. I need to get this phone set up tonight.

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

2 different chat sessions. My phone won't accept my apple id and password ***** iCloud sign in but my MacBook pro does accept it. Please have an iCloud security advisor call me now on my landline at(###) ###-####

Submitted: 7 months ago.Category: Mac
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Answered in 2 hours by:
12/19/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,232
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the issue you are having setting up the phone?

Please let me know

Thank you

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