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Its my iphone 5s. the screen is stuck on the apple logo. It…

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Its my iphone 5s...

Its my iphone 5s. the screen is stuck on the apple logo

Technician's Assistant: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

Yes it just goes back to the same thing and keeps flashing the apple logo

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/18/2017
Mac Support Specialist: David, Mac Support Specialist replied 7 months ago
David
David, Mac Support Specialist
Category: Mac
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Experience: BSc H.Dip Apple Certified Professional
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Mac Support Specialist: David, Mac Support Specialist replied 7 months ago

To fix this you will need to restore the iPhone in iTunes.

Do you have a computer running the latest iTunes, and the white cable that came with the iPhone?

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