Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
How can I get into my Mac if the mouse doesn't work? Not
how can I get into my Mac if the mouse doesn't work ? … read more
Ken
Ken
President
CET Electronic Technician
184 satisfied customers
Cursor is stuck in left hand corner. It is Osceola capitan
Cursor is stuck in left hand corner JA: When was the last time you updated the Operating System (OS) on your Mac or device? Customer: It is Osceola capitan 10.11.6 JA: Anything else you want the Mac E… read more
Justin Johnson
Justin Johnson
Mac Genius
3,921 satisfied customers
Macbook pro after migration of some apps cursor is stuck in
Macbook pro after migration of some apps cursor is stuck in upper left corner on startup … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
How do I get my apple wireless touch pad to scroll up and
how do I get my apple wireless touch pad to scroll up and down.... … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Cd disk is stuck in slot loading super drive and it also
cd disk is stuck in slot loading super drive and it also doesn't seem to reading or accepting disks= I have an iMac … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Curser stuck in top left hand corner even after safe
curser stuck in top left hand corner even after safe restart … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm reading what you wrote to someone else who had cursor stuck
I'm reading what you wrote to someone else who had cursor stuck in the upper left hand corner of a MacBook Air screen. I can turn the computer on and off but it doesn't boot all the way before the cur… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
The cursor is frozen in the upper left hand corner. I have
The cursor is frozen in the upper left hand corner. I have a wireless mouse and keyboard. I've rebooted and done the command/control/esc and the command/control/eject– doesn't work.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,079 satisfied customers
my cursor is stuck in the top left-hand corner, my touchpad
my cursor is stuck in the top left-hand corner, my touchpad is unresponsive. This is an older MacBook Pro (silver keyboard) running Snow Leopard, 10.6 (exactly which update I'm not sure). I plugged in… read more
ErnestAgyare
ErnestAgyare
Deskside Support Tier 4
Master's Degree
36 satisfied customers
The cursor on my iMac is frozen in the upper left hand corner
The cursor on my iMac is frozen in the upper left hand corner and nothing I do has succeeded in releasing it. I use a wireless mouse and keyboard.… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I have an iMac OS X and when I turn it on, the loading screen
I have an iMac OS X and when I turn it on, the loading screen comes up, and I can hear the fan working, but then it just stays there. I have waited hours and nothing happens. Is there anything I can t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a MacBook that has started making a noise in the CD
I have a MacBook that has started making a noise in the CD drive as if there were a CD to be ejected. That I know of (although my principal did borrow the laptop), there has been no CD put into the dr… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
I have a macbook pro. I inserted a cd into the drive and it
I have a macbook pro. I inserted a cd into the drive and it appears the computer did not 'read' it - it did not show up on the desktop. When I push the eject button nothing happens, the disc remains i… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I have a disc stuck in my imac drive, I have tried many different
I have a disc stuck in my imac drive, I have tried many different ways of ejecting it but it's tenacious. It is trying to eject but failing every time.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
mac running osx 10.2,did a download of osx now have a blue
mac running osx 10.2,did a download of osx now have a blue screen and cursor is frozen @ top left...help.... trying a dvd external drive to update the osx to tiger drive is running but no result (inst… read more
Tom
Tom
3 years college
671 satisfied customers
i inserted a dvd into my mac but the dvd player says supported
i inserted a dvd into my mac but the dvd player says "supported disk not available". i am trying to eject the disk now, however there is no icon on the desktop, and the eject button on the keyboard ca… read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Mac cursor has frozen in the left hand corner for 24 hours.
My cursor has been frozen in the left hand corner for 24 hours. I've held down power button and rebooted but to no avail. The screen comes on as normal but I can do nothing. I downloaded 'yousendit ex… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Ive managed to get a disk stuck in my macbook laptop and i
I've managed to get a disk stuck in my macbook laptop and i have no idea how to get it out, the eject button isn't working any ideas?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x