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I bought a Macbook Air last Sunday, and was in the midst of…

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I bought a Macbook...

I bought a Macbook Air last Sunday, and was in the midst of setting it up when I got locked out. I am not able to log in using my apple ID. I have not yet set up a password ***** this device. Thank you.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks.

Submitted: 8 months ago.Category: Mac
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Answered in 3 minutes by:
12/18/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Customer reply replied 8 months ago
I didn’t realize there was a $30 charge...
I prefer not to continue....I am going to go into Apple tomorrow. Thanks!
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Cheers!

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