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Your Apple ID was used to purchase from Apple Online store
Your Apple ID was used to purchase from Apple Online store on a laptop or computer that hadn't previously been related with Apple ID. You may also be receiving this message if you reset your password … read more
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Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
I received email stating that I had subscribed to iTunes for
I received email stating that I had subscribed to iTunes for $166.99 for the year singing in to iCloud on an iPadPro and made a purchase via iTunes Store at 07 of July at 2018. Subscription: Apple Mus… read more
Wes
Wes
Owner/Consultant
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I was charged for iTunes which I didn't order and NEVER use.
I was charged for iTunes which I didn't order and NEVER use … read more
Wes
Wes
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I was asked by Ronalyn for the following information re: my
I was asked by Ronalyn for the following information re: my concerns about a possible itunes subscription for which I have been contacted by email on June 13, 2018. Amount monthly to be paid: $9.39. o… read more
Wes
Wes
Owner/Consultant
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I have had some money taken out of my bank account from
Hi i have had some money taken out of my bank account from itunes & was hoping you could tell what they are for … read more
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Wes
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There has been an Unauthorize purchases of $1900. I'm
There has been an Unauthorize purchases of $1900. I'm distrustful of the iTunes Store app I was sent to, worried is phishing. … read more
Wes
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You tell me! I don't know if this is a scam. Mac OS high
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ITunes just put 5 charges on my debit card totaling almost
ITunes just put 5 charges on my debit card totaling almost $100.00, for what I do not know as no descriptions were given. … read more
Ugo A
Ugo A
BA/BS
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It's not my Apple device, I got a receipt from Apple Store
It's not my Apple device, I got a receipt from Apple Store stating that I had purchased 2,500 Diamonds from the itunes store, which I did not and there was a place I was to cancel payment if had not p… read more
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I've been getting messages about charges made to my account
I've been getting messages about charges made to my account and that I g … read more
Shefin
Shefin
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Engineering Diploma
1,614 satisfied customers
I'm getting charged for all kinds of stuff on iTunes I
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Shefin
Shefin
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Received an account from itunes that i dont remember. Dont
received an account from itunes that i dont remember … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,614 satisfied customers
I do not have account for ITunes and and yet $34.00 was
I do not have account for ITunes and and yet $34.00 was justbtaken off my card … read more
Shefin
Shefin
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Engineering Diploma
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I bought 7 $100. ITunes cards today at Wal-Mart in Idaho
Hi my name is***** bought 7 $100. ITunes cards today at Wal-Mart in Idaho Falls, Idaho. When tried to use them, 6 of them are being fraudulently used and 1 was not activated. Please help me … read more
UranIT
UranIT
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Am unable to make purchase in iTunes store. IOS 10. Restart
Am unable to make purchase in iTunes store JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: iOS 10 JA: Have you installed any updates recentl… read more
Richard
Richard
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I received a fraudulent letter on June 17, 2017 that says
I received a fraudulent letter on June 17, 2017 that says that I successfully purchased a game from iTunes for $59.90. Can I forward this letter to you? … read more
Josh
Josh
It Support Specialist
Associate Degree
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I have an iPhone 6s. Somehow iTunes on my phone has deleted
Somehow iTunes on my phone has deleted songs that I added to iTunes on my computer a long time ago (like 10 years) and it won't let me add them back on my phone … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
someone just fraudulently use my creditcard/bank account to
someone just fraudulently use my creditcard/bank account to purchase apple itunes how can this be?? I have notified my bank and they are canceling my cc as they were doing this yet another charge came… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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Claws224

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Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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