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There is charge $99.99 which I did not authorized. Iphone
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Josh
Josh
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I just took my phone to an apple authorized support business because my Bluetooth antenna is funky. My understanding is the only solution is a new phone. I have a 6 So I'd need to send my phone in and pay $299 to replace. Seems to me then I'm paying $600 (based on estimate of original cost) for a older model phone. Is there any trade in or such towards a new phone? … read more
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You people amaze me.....I have been moving heaven and earth
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Michael T
Michael T
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I repeatedly am charged 9.99 on my debit card statement for
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Mike
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I am having a terrible time trying to transfer my iTunes
I am having a terrible time trying to transfer my iTunes ripped music to my moto X android phone. I followed someone's advice and purchased a program called Wondershare for $62 which I haven't been ab… read more
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I transferred songs from an old ipod into itunes. When they
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My son is going to school in Spain. He has an apple laptop.
My son is going to school in Spain. He has an apple laptop. His girlfriend is in Thailand with an I pod. What is the best way for them to communicate? I have a $800 AT&T phone bill because of the way … read more
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My computer says it is not authorized to play certain songs.
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I have been getting mutiple charges on my Discover charge card
I have been getting mutiple charges on my Discover charge card account that I have not authorized. I spoke with Discover and they have temporarily credited me some of the charges as I did not make the… read more
Engineer John C.
Engineer John C.
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iTunes prompted me to upgrade my 245 or so songs of my purchased
iTunes prompted me to upgrade my 245 or so songs of my purchased music library. I was charged for this upgrade. Now, it keeps telling me that my computer is not authorized to play them. I enter my pas… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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