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My computer is very slow. does apple have anything to help
my computer is very slow. does apple have anything to help clean up the system and increase speed? … read more
Senthil
Senthil
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BE
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I think my MacPro has been infected with something. The
I think my MacPro has been infected with something. The search bar is now gray instead of white. The search engine has changed from google to chumssearch and anysearch. MacKeeper requests keep popping… read more
Richard
Richard
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IT Manager, Consultant
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I lost almost all of the apps on my dock. I need to restore
I lost almost all of the apps on my dock. I need to restore it to original. … read more
Jeffrey B
Jeffrey B
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I downloaded MacKeeper. How do I get rid of it? Sierra
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Richard
Richard
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Have macbook pro. When I open to homepage and attempt any
Have macbook pro. When I open to homepage and attempt any action; check mail, read news item, contact apple--computer goes to another site, usually Mackeeper or another antivirus program, or to travel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Sorry my list is so here. My OS X 10.5.8 can't open, or keep
Sorry my list is so long here. My OS X 10.5.8 can't open, or keep up with a lot of sites nowadays, including some for job applications, one of which I need to apply for ASAP! Also I think the old vers… read more
Ashik
Ashik
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I have a Mac Mini. On 3/23/16 I opened a MacKeeper email and
I have a Mac Mini. On 3/23/16 I opened a MacKeeper email and answered some questions. Since then my Mac Mini is very slow. Today I found an email that said Mac Keeper can fix any problems my machine h… read more
Ashik
Ashik
Master's Degree
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When I click on hyperlinks in Safari I get redirected to sites like with Asian girls. How
When I click on hyperlinks in Safari I get redirected to sites like with Asian girls. How do I get rid of this?? I have a macbook pro… read more
Ashik
Ashik
Master's Degree
9,348 satisfied customers
My MacBook Pro is painfully slow. I got and use mackeeper and
My MacBook Pro is painfully slow. I got and use mackeeper and ran virus tests, moved duplicate files etc but it still feels like a sloath is running it What can I do to speed it up?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
What are some of the best antivirus programs out there for
What are some of the best antivirus programs out there for the Mac? I have MacKeeper and I am not really satisfied. I have just tried the free trial offer of MacBooster and like it, but it is a little… read more
Ashik
Ashik
Master's Degree
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After accepting GateKeepers invitation for a free scan, the
After accepting GateKeeper's invitation for a free scan, the application stopped and asked for $50 to continuing to "clean" my Mac. I clicked out. Since then my Mac has been glacial. What ever applica… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Mac mysteriously stop allowing me to open ay .xls Excel
My Mac mysteriously stop allowing me to open any .xls Excel file. Files with a .xlsx opens fine. I get the following message: "file name.xls cannot be accessed. The file may be read-only, or you may b… read more
Dustin
Dustin
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8,066 satisfied customers
How do I drag my mackeeper apps into the applications folder
How do I drag my mackeeper apps into the applications folder so I can download my mackeeper purification/upgrade purchase discount deal? The finger technique I tried is not working and I am stumped. P… read more
Ashik
Ashik
Master's Degree
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I have an I Mac OSX 10.6.8 that is running very slow. What
I have an I Mac OSX 10.6.8 that is running very slow. What can I do to bring it up to speed? It takes a long time loading pages and navigating through sites.… read more
James
James
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Bachelor's Degree
11,237 satisfied customers
I have a Mac Mini running OS 10.6.8. It is quite slow opening
I have a Mac Mini running OS 10.6.8. It is quite slow opening applications such as Adobe Illustrator and InDesign and very slow downloading internet sites especially streaming video which keeps stoppi… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
About the time of the Solar Flare, my computer became VERY
About the time of the Solar Flare, my computer became VERY VERY slow. MobileMe shows stop continuously and I have to restart them. Every application is affected. WHY? What can I do?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello Mike, You helped me last month with my Network Diagnostic
Hello Mike, You helped me last month with my Network Diagnostic question (I had to sign in every time I opened Safari)..anyhow you fixed everything, but a few days ago I noticed the internet is really… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi! for a month or so I have been experiencing extremely low
Hi! for a month or so I have been experiencing extremely low web downloading speed wth my 17" MacBook Pro that runs on Mac OS X 10.5.8. when connected to the DSL by AT&T via my home modem and using a … read more
robgranholm
robgranholm
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Bachelor's Degree
689 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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