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My iPhone 6s will not start up. How do you do that?

Customer Question
My iPhone 6s will...

My iPhone 6s will not start up.

Technician's Assistant: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

How do you do that?

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
12/18/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Are you seeing anything on the screen of the phone at all?

Please let me know

Thank you

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