Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I keep getting this message, "Oops! An Error Occurred The…

Customer Question
I keep getting this...

I keep getting this message, "Oops! An Error Occurred
The server returned a "404 Not Found".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. " Who am I supposed to contact, and how?

Technician's Assistant: What device or product does this involve?

Mac Pro using Safari

Technician's Assistant: Are you getting any error messages?

Just the one I sent

Technician's Assistant: How much storage do you have left on your Mac? (For Mac OS 10.70 and later, you can check storage through the Apple Menu -> About This Mac -> Storage. For earlier versions, you can do this through Finder.)

I'll look

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

590.96 GB available

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 hours by:
12/18/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please for which website you are getting this message on?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have, I have a memory problem with my BOOTCAMP (C:) drive.
I have a memory problem with my BOOTCAMP (C:) drive. 617 free of 102 GB. My Macintosh HD (D:) has 246 GB free of 362 GB. How do I allocate more memory to BOOTCAMP? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
SAFARI IS BOROKEN ON MY MAC OS SIERRA 21.5" 2.7 GHz, Serial
SAFARI IS BOROKEN ON MY MAC OS SIERRA 21.5" 2.7 GHz … read more
Richard
Richard
Apple Software Engineer
47,537 satisfied customers
Have 404 error. el capitan, no, Oops! An Error Occurred The
Oops! An Error OccurredThe server returned a "404 Not Found".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. who do i notify. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
TO GET ON SAFARI AND AN ERROR MESSAGE SAYS "OOOOPS AN ERROR
I'M TRYING TO GET ON SAFARI AND AN ERROR MESSAGE SAYS "OOOOPS AN ERROR OCCURRED. . . SERVER RETURNED A "404 NOT FOUND" MESSAGE???? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
Why does the screen on my mac go black when I click on something
Why does the screen on my mac go black when I click on something that is supposed to use adobe acrobat reader and I have adobe reader installed?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Im waiting to get an answer for a Premiere Pro question. While
I'm waiting to get an answer for a Premiere Pro question. While I'm waiting, I have another problem I'd like to get resolved. I have a Macbook Pro. A few weeks ago it began to give me error messages t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I keep getting this messageThe server did not recognize your
I keep getting this messageThe server did not recognize your user name or password XXXXX account “Home.” Make sure you enter them correctly.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
New problem I need help with. I am trying to access a Citrix
New problem I need help with. I am trying to access a Citrix server from my MCP using Safari. I can get connected but when I try to open the database needed I error code SSL 61, Error #183.… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
I am administrator of website, the server is hostgator. I can
I am administrator of website, the server is hostgator. I can NOT open the site from my mac. I've used every browser...firefox, safari, chrome...won't open. I can open it on other computers and on my … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
i cant receive any mail messages and im getting the following
i cant receive any mail messages and im getting the following pop up "the server "plus.pop.mail.yahoo.com' cannot be contacted on port 995 please help - no mail since july 25!!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a macbook pro and yesterday I tried to download a movie
I have a macbook pro and yesterday I tried to download a movie (which I have not done before). When it became downloaded, it said it was in a form that my quickplayer could not understand. It gave me … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Installed Snow Leopard recently. Now have a problem with a
Installed Snow Leopard recently. Now have a problem with a repeating tab that comes up continuously stating Error 404. Also, a message about wrong version of Safari to support the "Community Toolbar".… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
We have 4-MAC computers in house at our company. We can not
We have 4-MAC computers in house at our company. We can not access our web site. Google finds the web site no problem, by when we hit Google we don't get the site but a Hosting company home page MONST… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I am a small business owner with a website on the Apple server
I am a small business owner with a website on the Apple server created using iWeb with much help from the Geniuses at the Boylston Street store in Boston. My iWeb website looks fine when i view it onl… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
I am having terrible difficulty with my facebook page. My
I am having terrible difficulty with my facebook page. My page keeps locking up. I can only look at one picture in peoples albums before it loks up. I constantly get the error message "OOPS.... Someth… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
I have an old Rocket Pro ebook reader ( which still works perfectly)
I have an old Rocket Pro ebook reader ( which still works perfectly) and a MAC computer. Is there any way I can buy new ebooks for my old reader?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
During loading of the Safari home page on my 3 year old MacBook
During loading of the Safari home page on my 3 year old MacBook Pro the operation aborts about 40% of the time. I can reload the page and it stays on. The problem started after the local Mac store fix… read more
Travis
Travis
Director of Design
Bachelor\u0027s Degree
757 satisfied customers
Why can I not e-mail out. I can only receive e-mails and not
Why can I not e-mail out. I can only receive e-mails and not return or originate any mail.… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x