Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I just got it and I am ignorant of everything,got to the
I just got it and I am ignorant of everything,got to the fingerprint part the other day and today I can't enter the passcode. I probably am entering the wrong one Now pad is disabled for 15 minutes. … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
3 satisfied customers
I had to change my password, and I did it, but it keeps
I had to change my password, and I did it, but it keeps telling me it is not my password, I have changed it so many times, it wont recognize any password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am locked out of my iphone because I can't remember my
I am locked out of my iphone because I can't remember my passcode. Can you help me with this? … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I'm changing from AT&T to Ting. Trying to activate. It's
I'm changing from AT&T to Ting. Trying to activate. It's asking for my Apple ID and password. Apparently what I thought it was is incorrect. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I updated the OS on my Mac recently. Since then I have had
Hi, I updated the OS on my Mac recently. Since then I have had password ***** The main one is I keep getting a message that my Mac can't access the cloud. I've entered my correct password ***** was to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Got my daugter's phone. set up icloud acct. Password I
Got my daugter's phone. set up icloud acct. Password ***** "thought" I created does not work … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
Just spoke with at apple, i still cannot purchase music. It
Just spoke with John at apple, i still cannot purchase music. It still says that my apple id has been deleted. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Its A password reset issue..my accounts are slowly
its A password ***** issue..my accounts are slowly converting to an old Apple ID (a hotmail account from 10 years ago and I can't retrieve the password). The login ID I've used for the past 10years is… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Apple ID for the App Store & ITunes has been reset to my
My Apple ID for the App Store & ITunes has been reset to my old Apple ID that doesn't exist anymore so I can't update any of my apps. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Forgot Apple ID password an was told I would be getting
Forgot Apple ID password ***** was told I would be getting directions in four days . This is tha Firth day an I haven't spoken to anyone … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I was informed to contact you to get my password for my
I was informed to contact you to get my password ***** my iphone … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
I just got an iphone 5 two weeks ago in PA. On the flight
I just got an iphone 5 two weeks ago in PA. On the flight home (CA) the phone was off and now I can't get it on. I went to the Santa Barbara Apple store for help and they said I need to have an apple … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a case # RTD2569, my phone is locked, only shows eme
I have a case # ***** my phone is locked, only shows eme gen you call message. Over 6 weeks broken. Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My iphone 7 that I just got and was trying to set up is
my iphone 7 that I just got and was trying to set up is asking for my Apple ID and Password. I know my ID, but my password ***** I thought worked for that didn't work. They then asked me to enter my p… read more
Mr.Med
Mr.Med
1,277 satisfied customers
Last night I was reading a book on my kindle about how to
Last night I was reading a book on my kindle about how to use my. New I-pad air2. All of a sudden the kindle asked me for my iPad pass word. I put the Apple ID in as requested. Now I can't send an e-m… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I forgot my Apple ID, now I have been locked out, Don't
Don't think I have ever reset it. Tech set up Apple ID and password ***** I bought the phone over 4 years ago … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I have been given a set of Apple computers by my son-in-law
Hi. I have been given a set of Apple computers by my son-in-law that he no longer uses. The lap top is a Mac pro and the other unit is an i pad. Both are in great condition. The problem is my skill in… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x