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HOW DO I RESTORE MY USER ID AND PASSWORD. I HAVE HAD AN

Customer Question
HOW DO I RESTORE...

HOW DO I RESTORE MY USER ID AND PASSWORD. I HAVE HAD AN UPDATE AND RESTORE DONE AND THEY BOTH HAVE BEEN CHANGED.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have a Mac dest top with macOS High Sierra Version 10.13.2

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

My data was backed up, but I have not been able to open several things and I was told all my bookmarks would be saved, but I can't find them. Also I have lost my Apple ID and Password.

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
12/18/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,230
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

For which exact service is this User ID and Password *****?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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