Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need to upgrade my Imac OS X - 10.6.8. It says I should
I need to upgrade my Imac OS X - 10.6.8. It says I should upgrade to El Capitan but I don't know what version I have right now. Just plugged in this IMac after 7 years. This was primarily my husband's… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Have received my Apple id verification today after the
Have received my Apple id verification today after the security time of 12 days. I have the code on my phone which was received today. Text advises to go to apple,com.recover and enter Apple i.d. to g… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,055 satisfied customers
I recently got an iphone 8. I recently got an iphone8 and am
i recently got an iphone8 and am running the the latest OS update. ive never really backed up my past iphones, but i had tryed a couple times in the past. my problem now is, i want to backup my old iphone 5S which is no problem. the problem is that a couple years ago i appearently did backup one of my phones and set a password. i have no record of my old itunes backup password. i have just backed up the 5S but now i cant restore it to my new iphone 8 because i cant figure out the old password. i need away around this problem. i don't even need a password ***** this. i don't have a privacy issue in my home, its just me and my wife sharing the computer and everything else. can you help me around this problem please … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,174 satisfied customers
I have Lightroom 6 installed on my computer and for some
I have Lightroom 6 installed on my computer and for some reason it is crashing every time I try to load it, it doesn't even get past the opening graphics banner. The crash report says something about … read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
My 6 SE is locked. I had a 4 digit passcode but need a 6
Hi, my 6 SE is locked. I had a 4 digit passcode but need a 6 digit code. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I get the following error message ( Itunes could not connect
i get the following error message ( Itunes could not connect to this iphone. could not send a message to the device) when i try to sync my iphone 6 to my mac book. I have the latest version of Itunes … read more
Ashik
Ashik
Master's Degree
9,539 satisfied customers
IMovie project won't export to Theatre, File or any option -
iMovie project won't export to Theatre, File or any option - getting error Video rendering error: 10008 (iMovie error 10008: renderVideoFrame failed) Simon … read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
Apple installed a new iOS on my I-pad which erased a lot of
Apple installed a new iOS on my I-pad which erased a lot of previous programs, including my gmail. I'm trying to re-install my g-mail on iPad, but the password ***** remember (from long ago) doesn't w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,055 satisfied customers
Hi, A few days ago, my "new iPad" (I dont know the correct
Hi, A few days ago, my "new iPad" (I don't know the correct name for the newest version) said there is a newer version of its OS6. I didn't have access to an outlet at the time and I figured it would … read more
Cris
Cris
3,528 satisfied customers
I am getting ready to purchase a MacBook Pro. I want to be
I am getting ready to purchase a MacBook Pro. I want to be able to edit 4 to 6 minute non- HD video clips and embed them in Keynote presentations. I have used iMovie in the past, but I found it very s… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I purchased a new air book about 6 weeks ago! It updated and
I purchased a new air book about 6 weeks ago! It updated and is asking for password XXXXX turn back on! Hint is Mothers maiden name but this is not working,… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Hello, I purchased a mac puter from an individual and
Hello, I purchased a mac puter from an individual and unable to load the os-2 disc - I need to do this because there is alot of porn dropping into the puter when connected online. I can't seem to get … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have recently had a new hard drive installed in my macbook.
I have recently had a new hard drive installed in my macbook. I have reinstalled OSX, however am finding it tricky to retrieve some files from my external hard drive, and appear to have lost all my ar… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
how do i scrub a used power mac g5 for myself if the original
how do i scrub a used power mac g5 for myself if the original owner doesnt remember the user name and password… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I recently upgraded to MAC OX Snow Leopard 10.6 and my HP C4385
I recently upgraded to MAC OX Snow Leopard 10.6 and my HP C4385 All in One Scanner quite working. I checked the HP website and found the Updated HP Printer Drivers -1.dmg. When I loaded it I got an er… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
i cannot access neither facebook, youtube or twitter on my
i cannot access neither facebook, youtube or twitter on my macbook pro - both firefox and safari does not work. other pages work fine. also this problem suddenly occurred yesterday, before i could acc… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Hello. I bought a ibook g4 (1.4 ghz power pc g4, 1.5 gb ddr
Hello. I bought a ibook g4 (1.4 ghz power pc g4, 1.5 gb ddr sdram) with 10.4.11 installed on it 1.5 years ago and the keyboard and screen broke. I just got them fixed about 2 months ago and now want t… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
Hello-May I request Aggie Mac Master-I Have an administrative
Hello-May I request Aggie Mac Master-I Have an administrative level password XXXXX my computer that I don't remember putting in and it is blocking my attempts to add upgrade software. Is there any way… read more
Aggie Mac Master
Aggie Mac Master
Bachelor's Degree
228 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,906 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x