Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I use to have a Apple phone but no longer something went…

Customer Question
Hi I use to...

Hi I use to have a Apple phone but no longer something went wrong on my iPad it was to link to my phone but I have not had it in yrs I bought this new I'm only owner my iPad how I get this set up right I'm so lost sorry

Technician's Assistant: What version of iTunes are you using to sync your iPad?

I'm not sure Where I look

Technician's Assistant: When did you last reboot?

Today

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I go to my tune and look but I have not been on it that I tune

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
12/17/2017
Mac Support Specialist: David, Mac Support Specialist replied 7 months ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,737
Experience: BSc H.Dip Apple Certified Professional
Verified

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: David, Mac Support Specialist replied 7 months ago

I'm not sure what you need to do. You don't have an iPhone any more? You want to remove it from your account? Let me know please and we can continue.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,737 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Will not accept my password. IPhone 7. Just got this phone
Just got this phone from a coworker. I reset it and not able to get any apps … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
It is 2nd hand. I have had it 3 years. Several days ago it
It is 2nd hand. I have had it 3 years . Several days ago it went back to original activation screen. Former owner information is not available. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need activation help. Iphone 4. It just started today the
it just started today the phone is asking fot my apple I D … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
The email address on my apple I tune account on my iPad is
The email address on my apple I tune account on my iPad is no longer in use. How do I change it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm setting up my new iPad 10.5 and when I'm asked for my
I'm setting up my new iPad 10.5 and when I'm asked for my email address, I'm told that my email is no longer available. I don't have another. What should I do? … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
My Apple ID in pad is different from iphone. Ios. I am ok
I am ok with iPhone I'd and password, having problems with ipad2, shows old id … read more
David
David
Mac Support Specialist
1,737 satisfied customers
It got disable due to too many wrong passcodes so we got it
Ok it got disable due to too many wrong passcodes so we got it factory reset and should just put Apple ID in but it keeps saying it's wrong and it has an activation lock message which also says this d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I've lost or misplaced my ipad mini and it doesn't have find
I've lost or misplaced my ipad mini and it doesn't have find my iphone enabled. Will simply deleting it from the apple list protect my information if it is stolen? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My iPhone has locked its efforts and when I put my proper
Hi my iPhone has locked its efforts and when I put my proper Apple ID and password ***** says it's wrong … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need help on the activation lock. Well the thing is I
Well the thing is I bought this iPhone online and I don't know the previous owner … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought a second hand iPad, and was told that it was all in
I bought a second hand iPad , and was told that it was all in working order, but there is a activation lock on this iPad and am not able to get hold of the person that sold it to me, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I bought an ipad mini and when I went to set it up its
I bought an ipad mini and when I went to set it up its saying that I need to put in the apple id and password ***** the other owner. I bought it at a swap meet and can't find the last owner. Is there … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Apple ID has been disabled. I had charges in I Tunes that
My Apple ID has been disabled. I had charges in I Tunes that I didn't make, so I got new debit card. Now I'm afraid to give you my new number. What do I do to get those charges taken off and feel secu… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Was looking at some youtube videos and all of a sudden my
was looking at some youtube videos and all of a sudden my screen went to activation lock! I do not remember my password ***** this as its never done this before and I didn't write the password ***** n… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am the owner of an iPad that I've had 5 year. Now Iam
I am the owner of an iPad that I've had for over 5 year. Now Iam locked out of it.. I am being asked to enter the Apple ID and password ***** used to set up icloud.. problem is I don't remember them, … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I bought a refurbished Apple iPad in 2013. I was using my
I bought a refurbished Apple iPad in 2013. I was using my iPad when all of a sudden the screen went black and then the Apple logo appeared. A message that my iPad needed to be activated appeared next.… read more
Mr.Med
Mr.Med
1,190 satisfied customers
just run a new General update program from Apple and now all
just run a new General update program from Apple and now all I get is Itunes Icon with the apple sync connector showing on the screen. Cannot get rid of it and get back onto the IPAD home screen. The … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st
I live in Fleming Island, FL and I own a MACBOOK. Bought 1st gen IPAD for myself for Christmas, gave MAC to son living in Indianapolis, IN. Worst mistake I've made in a while. Adding to my [:-{ I also… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x