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I fear my iPad has been hacked. reason, I turn it on and
I fear my iPad has been hacked. reason, I turn it on and enter passcode comes up and I have fingerprint touch , when I do fingerprint touch It keeps asking for my passcode. … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,559 satisfied customers
From Houston, I just got a mini ipad 4 and set it up (or so
Hello from Houston, I just got a mini ipad 4 and set it up (or so I thought) but now it is asking me passcode. I have no idea what that is. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I'm trying to set up my new iPad mini and thought I was all
I'm trying to set up my new iPad mini and thought I was all set. However, I can't sign in now because I apparently am using the wrong “passcode”. I've been locked out for 1 minute! 5 minutes, and now … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
Myu mother in law does not remember her passcode for her
myu mother in law does not remember her passcode for her ipad. She has tried several 4 digit #s and the time in between tries has increased significantly. How do were recover the passcode or change it… read more
Cris
Cris
63 satisfied customers
My wife's Ipad 2 is locked and stating activation is
My wife's Ipad 2 is locked and stating activation is required. When I enter my passcode the Ipad does not accept it. The four letter circles do not light up when I enter my passcode. Basically I am lo… read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
I did an update on my Apple iPad. In process, I reset my
I did an update on my Apple iPad. In process, I reset my password. I went through the steps for resetting. Now I-pad is locked at a screen telling me to update my password ***** Now does not accept my… read more
Justin Johnson
Justin Johnson
Owner
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I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,559 satisfied customers
Suddenly, today, it demands a four digit code to open. What
suddenly, today, it demands a four digit code to open. What number, when did I get it, where do i find it? Passcode needed after restarting … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I just received it and am trying to set it up, ipad mini,
the machine is wanting a passcode. where do I find this? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I updated my Ipad and now it asks for my passcode. however I
I updated my Ipad and now it asks for my passcode. however I had the passcode deactivated. Even if I put in the old code I used it doesnt recognize it. … read more
Josh
Josh
It Support Specialist
Associate Degree
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My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,559 satisfied customers
Good Morning and I am certainly a newbie to this and 66 years
Good Morning and I am certainly a newbie to this and 66 years or age as well. I have just purchased an iPad Air 2. I started the setup and then came to the point Enter Passcode?? I don't think that I … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,559 satisfied customers
I installed IOS7 and entered a passcode on mu IPad mini. Now
I installed IOS7 and entered a passcode on mu IPad mini. Now it won'tope3n. Whatr can I do?… read more
Michelle
Michelle
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Bachelor's Degree
195 satisfied customers
Have IPad 1. Have JBL Flip on bluethooth; trying to reconnect
Have IPad 1. Have JBL Flip on bluethooth; trying to reconnect my ZaggMate keyboard. ZAGGmate is powered up with status light flashing red. The device is discovered on IPad. However, when I try to ente… read more
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ErnestAgyare
Deskside Support Tier 4
Master's Degree
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I have an Ipad Model A1337. It says Ipad is diabled and will
I have an Ipad Model A1337. It says Ipad is diabled and will not let me do anything. How can I get in to it to reset my password?… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
When I turn on my iPad2 it just says:"ipad is disabled, connect
When I turn on my iPad2 it just says:"ipad is disabled, connect to itunes. I can't get the screen to come up.… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
ipad is dsabled, says connect to itunes. itunes says enter
ipad is dsabled, says connect to itunes. itunes says enter passcode, but ipad is locked so cannot enter passcode. what next?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have new ipad 2. Doing initial setup. I have home AT&T
I have new ipad 2. Doing initial setup. I have home AT&T Uverse; phone, TV, and Internet On the bottom of my Internet 2wire "thing" I have a password XXXXX on the bottom that contains all numbers. I e… read more
Mac Tech
Mac Tech
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Bachelor's Degree
888 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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