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IPad locked up. Says something went wrong and something was…

Customer Question
IPad locked up. Says...

IPad locked up. Says something went wrong and something was sent to a find my iPad account ..

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I don't know anything.. It's an older iPad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Like a n hour.. I tried to sing in a few times.. Then I tried to change my I tunes with a gmail.. N9w it says norther shows up on iTunes and

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

N9

Submitted: 8 months ago.Category: Mac
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
12/17/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,611
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

You will have to try all available options using the online Apple recovery tool:

https://support.apple.com/HT204306

--------------------Happy Holidays!Your satisfaction is my priority; I hope I have earned 5 stars today!Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)You can always reply back after rating me if you need any further assistance at all.Pete.--------------------
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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