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DONT KNOW PASSWORD. IPAD IS ISABLED. KNOW NOTHING MY WIFE…

Customer Question
DONT KNOW PASSWORD Technician's...

DONT KNOW PASSWORD

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPAD IS ISABLED

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

KNOW NOTHING MY WIFE HAS ITM FOR A YEAR AND NEVER USED IT

Submitted: 8 months ago.Category: Mac
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Answered in 4 hours by:
12/17/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,614
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

To recover the disabled iPad, you will have to use the online Apple recovery tool

https://support.apple.com/HT204306

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