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Out of no where I have to activate my I Pad that I have used…

Customer Question
Out of no where...

Out of no where I have to activate my I Pad that I have used for probably 10 years I don't remember my APPLE ID or my password ***** do I activate it?

Technician's Assistant: When did you last change your password ***** Apple ID?

Probably 5 years

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

What is that?

Submitted: 8 months ago.Category: Mac
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Answered in 1 day by:
12/18/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,318
Experience: 5 years as Network Admin, 10+ years of IT support
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Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 8 months ago
Taking too long. Cancel this request
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